Tag Archives: Orlando flexible office space

Customer loyalty is the key to a thriving business, according to a recent article, How You Can Build Long Lasting Customer Relationships by Entrepreneur Store.  Nevertheless, a great product or service doesn’t guarantee that your customers will keep coming back.  In fact, 89 percent of customers will switch businesses after….
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Customer loyalty is the key to a thriving business, according to a recent article, How You Can Build Long Lasting Customer Relationships by Entrepreneur Store.  Nevertheless, a great product or service doesn’t guarantee that your customers will keep coming back.  In fact, 89 percent of customers will switch businesses after a bad experience with a brand.

So, here are three ways you can create a customer experience that will promote loyalty and advocacy for your business in Orlando.

  1. Express genuine concern.

Instead of using automated responses and voice recorded messages to address customer queries that actually result in alienating users; personalize and customize your responses based on the data gathered from questionnaires or formerly recorded information specific to the customer to make them feel that they are being understood and heard. Or you can hire a professional virtual receptionist to answer calls “live” in your business’ name and transfer calls.  Addressing your customer needs timely and appropriately result in trust and connection, which is invaluable.

  1. Listen to customers attentively.

Quick response to customer needs is very important, but it doesn’t mean you have to do all the talking. Allow them to speak to tell you their concerns so you can make appropriate changes or amendment in their situation. Express apology if they are experiencing any problem or issue.  Listening attentively to your customer fosters courtesy and dependability which are valuable to your business success.

  1. Streamline the process.

Review and examine your business processes and see how to simplify them so you can directly address the customer’s needs. You can book a meeting room to discuss with your team how to streamline the customer experience. Remember, good customer experience doesn’t necessarily need to be complex.

Business success isn’t all about a great product or service, but customer experience is an essential factor that shouldn’t be ignored.  So if you are looking for workspace solutions in Orlando to improve customer experience, YourOffice Orlando offers you a wide choice of office and workspace solutions: Orlando flexible office space, Orlando team office space and Orlando virtual office packages. You’ll have access to a complete array of office support and concierge services as well as state-of-the-art business technology.

How do you build lasting relationships with your customers?  Feel free to share your thoughts.  You can also visit us on Twitter and Facebook.

 

A recent article, Goals of a Startup Entrepreneur That Will Set the Business Up For Future Success by Tommy Wyher says that entrepreneurs are visionary and have a proactive approach to set the business up for long term success. Here are 4 goals startup entrepreneurs need to focus on in….
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A recent article, Goals of a Startup Entrepreneur That Will Set the Business Up For Future Success by Tommy Wyher says that entrepreneurs are visionary and have a proactive approach to set the business up for long term success.

Here are 4 goals startup entrepreneurs need to focus on in order to succeed  in the years to come.

  1. Keep Overhead Expenses to a Minimum.

In the early years of your startup, it is crucial to keep overhead expenses to a minimum to thrive without compromising the quality of work. For instance, lease a flexible office space that provides the right set-up for your startup today and offers multiple options to support future growth. Review your monthly expenses so you can set realizable sales target. Expenses like salary and wages, office space/meeting rooms rental, software and insurance should be included in your budget as you might find costs that aren’t necessary or can be reduced.

  1. Implement Outsourcing and Automation.

Evaluate your current processes to determine what needs improvement under high order volume. It’s crucial to create scalable processes to get the large volume of deliverable done in a timely manner.  The freelance community in coworking spaces for freelancers can be a massive help with this as having various freelancers that can finish rush work is invaluable. Automation is also vital to minimize errors and to maximize employee productivity.

  1. Create an Internship to Hire Program.

One major challenge that many startups encounter is nailing down a hiring process that consistently picks applicants that are brilliant. An internship program can be a great tool to determine how a person works and whether they are a company culture fit or not. With this internship program, it can be much easier to attract top talent as many college students will compete to land a job immediately after graduation.

  1. Keep your Company Income Stable.

Setting a reasonable sales target and keeping client retention high are both essential for your sales team to start positive.  Gaining a few new clients every month can make a big difference by the end of the year. Offering long term discounts to clients to sign longer contracts during the early years of a startup is a smart move to stabilize your company income.

Conclusion

These goals are what you need to achieve during the infancy of your business. If you need workplace solutions in Denver to keep your overhead costs without compromising your productivity and efficiency, YourOffice Orlando offers you a wide choice of office and workspace solutions: Orlando flexible office space, Orlando team office space and Orlando virtual office packages. You’ll have access to a complete array of office support and concierge services as well as state-of-the-art business technology.

What other goals you need to achieve to set your company up for success? Feel free to share your comments. You can also see us on Twitter and Facebook.

4 Tips to Have a Fruitful Mentorship

A recent article, How to Be an Effective Mentor (And Enjoy the Process) by Dr. Rick Goodman believes that as a professional you  reach a point in your  career that you  want to impart some of your learned experiences to the people are who are just starting out.  You want….
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A recent article, How to Be an Effective Mentor (And Enjoy the Process) by Dr. Rick Goodman believes that as a professional you  reach a point in your  career that you  want to impart some of your learned experiences to the people are who are just starting out.  You want to give back, and it’s called mentoring.

Here are some tips to make your mentoring effective and fruitful.

  1. Create specific and attainable goals.

First and foremost, determine what are the goals of your mentee?  What are their issues, struggles and concerns?  Your mentoring should be designed appropriately according to their needs.  Ensure that your mentee has definite goals so you can start in the right direction.

  1. Set regular meetings and stick to it.

Mentorship would be in vain if your mentee is not committed and consistent, so ensure that you schedule regular meetings and stick to it.  Moreover, make sure to follow up or check in between meetings to keep your mentee focused and accountable. You can book in meeting space Orlando where you can hold your regular meetings.

  1. Avoid being an authoritarian. 

Mentoring is not the same as lecturing where one party is just passively listening.   Rather, it is a process where you as a mentor tell your experiences, your setbacks and challenges; and  how you overcome and succeed.  But also remember to ask questions and facilitate some back-and-forth. Allow your mentee to always play a big role in setting the agenda.

  1. Offer honest feedback.

It may be necessary to offer your mentee some tough love every now and again once you’ve established trust and confidence with them.  Providing sincere feedback, even when it hurts sometimes, will help them in the learning process.  Be willing to point out the areas where they really need improvement and honing.  Not telling your mentee about their own weaknesses is really not helping them.

 

Conclusion

These tips will help mentorship fruitful and enjoyable.  If in case your mentee ask you about ideal workspace solutions in Orlando for a business relocation or expansion, you can never go wrong when you recommend YourOffice Orlando—  it offers a wide choice of office and workspace solutions: Orlando flexible office space, Orlando team office space and Orlando virtual office packages. You’ll have access to a complete array of office support and concierge services as well as state-of-the-art business technology.

Any other tips to have a successful mentorship?  Let’s see your story.  Feel free also to visit us on Facebook and Twitter