Tag Archives: virtual receptionist

3 Ways to Meet Your Customer Expectations in 2019

A recent article, 4 Strategies for Managing Customer Expectations in 2019 by Robert C. Johnson says that customer expectations are constantly changing and evolving due to the advancement in technology and their experiences across different industries.  Thus, meeting their expectations is a must to be able to thrive in the….
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A recent article, 4 Strategies for Managing Customer Expectations in 2019 by Robert C. Johnson says that customer expectations are constantly changing and evolving due to the advancement in technology and their experiences across different industries.  Thus, meeting their expectations is a must to be able to thrive in the business world where competition is tough.

Here are 3 ways to meet your customer expectations in 2019 and increase their overall satisfaction.

  1. Modify your efficiencies to their expectations.

Customers want to get the right solution or answer to their problem or need in a timely manner. You can meet their expectations by leveraging fast and reliable communication systems to collaborate in real time. You can have a virtual receptionist which includes a professional receptionist to answer calls “live” in your company’s name, voicemail and call transfer so you can attend to your customer needs immediately.  Or perhaps you can use customer support software with built in collaboration tools to review all previous communication (chats, emails, etc.) in one place to learn about the issue promptly.

  1. Determine their future expectations.

Determining the potential and future needs of the customers is one of the best ways to manage their expectations. For instance, if a customer is looking for office space for rent to launch a small business, providing them with flexible contract terms and office plans, and ensuring the right set-up for their present business and several options to support future growth will certainly satisfy their overall needs. The customer will be impressed that they can select the ideal mix of space and services to suit their business needs.

  1. Appreciate your customers.

One of the best ways to appreciate your customers is to send a communal gift on their business anniversary or during holiday seasons. For instance, send a bunch of beautifully customized pens on your contract anniversary or deliver pizza and drinks for free snack. A nice gesture will allow customers know that you care and you value your relationships with them.

Conclusion

To be able to meet your customer expectations is essential to your business success. So if you are looking for workplace solutions in Orlando to impress your customers,   YourOffice Orlando is a leader in providing the most prestigious fully serviced office space Orlando and meeting space Orlando for any size business. Convenient, hassle free, and move in ready- our offices, meeting rooms, and conference rooms are designed to meet your business’ every need.

Are you ready to meet your customer expectations in 2019?  Feel free to share your thoughts.  You can also visit us on Twitter and Facebook.

4 Tips to Reduce Stress from Office Relocation

In an article, Office Relocation? 6 Tips to Reduce Office Moving Stress by Brian Hughes says that office relocation is stressful, whether your business is moving to a new office space just across the street or across the city.  In addition, poorly managed office relocation has great impact on your business operations…..
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In an article, Office Relocation? 6 Tips to Reduce Office Moving Stress by Brian Hughes says that office relocation is stressful, whether your business is moving to a new office space just across the street or across the city.  In addition, poorly managed office relocation has great impact on your business operations.

Here are some tips to help reduce office relocation stress and continue your business as usual.

  1. Plan the relocation process in advance.

Provide yourself at least three months to put together a clear relocation plan.  You can book a meeting room and discuss with your team about the plan so they can manage workflow appropriately and support a smooth transition process. You can also discuss with them what needs to be transferred to the new office, what should be discarded and donated. Advanced planning will help streamline the relocation process and eliminate unnecessary hiccups.

  1. Plan for coverage during the relocation period.

It’s not advisable to halt the operation during the relocation period, instead you can close your office on a weekend, or you can designate one employee as the direct contact or get a virtual receptionist to answer calls “live” in your business name to ensure that client and customer support is uninterrupted.

  1. Careful labeling of boxes and containers.

Sorting essentials and nonessentials and careful labeling of boxes and containers can provide easy and seamless unpacking.

  1. Transfer the non essentials first.

Transfer first the non essentials to the new office space and keep the stuff that is necessary for daily operation until the day you move to reduce downtime.

Conclusion

Business office relocation isn’t easy, but if you’re planning to relocate your office to Denver, YourOffice Denver is willing to help you with the process. YourOffice Denver offers you a wide choice of office and workspace solutions: flexible office space Denver, team office space Denver and Denver virtual office packages. You’ll have access to a complete array of office support and concierge services as well as state-of-the-art business technology.

How do you facilitate office relocation? Feel free to share your comments.  You can also visit us on Twitter.

4 Practical Tips to Attain a Healthier Work-life Balance

Running a small business may mean working hard, really hard to thrive. Nevertheless, working really hard, 24/7 can take a toll on your health and personal life.  Here are some ideal tips by Kaitlyn Hammond in her recent article, Five Tips to Be a Happier, More Balanced Business Owner to….
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Running a small business may mean working hard, really hard to thrive. Nevertheless, working really hard, 24/7 can take a toll on your health and personal life.  Here are some ideal tips by Kaitlyn Hammond in her recent article, Five Tips to Be a Happier, More Balanced Business Owner to attain a healthier work-life balance.

  1. Limit your workweek

Work not more than 40 hours per week and as much as possible, do not to work on weekends.  Remember, sitting on your desk in a coworking office space for long hours doesn’t equate to productivity, but instead longer hours of working in front of your computer will surely exhaust your mind and body, thus impairing your creativity.  Work the hours you intend to and relax the rest of the time.

  1. Take advantage of technology

We live in the digital era, so take advantage of technology to do some daunting tasks for you. You can hire a virtual receptionist to answer calls “live” in behalf of your business name, voicemail and call transfer, or you can automate some of your workday with a suite of apps that gather, process and distribute data so you can focus on the core of your business.

  1. Migrate to the cloud

By putting your databases on the cloud, you can take advantage of scalable software that is always updated and doesn’t require you to invest lots of money on your computer. Migrating your documents and files to the cloud will enable you to work and collaborate with trusted and competent freelancers in Plug and Play Offices across the country to help you with some of your tasks.  The cloud offers you endless possibilities the can make you more productive and save you time.

  1. Take a vacation with your family

Don’t forget to give yourself a break from hard work.  Choose a particular date when you are not so busy, close your shop or office, or assign tasks to a trusted employee while you’re on a short vacation. A short, but enjoyable one with your family will give you renewed strength and refreshed mind when you return to work.

Conclusion

Running a small business requires you to wear many hats, but these practical tips will help your business thrive while you attain a positive work-life balance.  If your small business in Ballantyne doesn’t need a permanent physical office, but you need a prestigious location where you can invite your potential clients or investors  for personal meetings,  YourOffice Ballantyne has come alongside dozens of businesses looking for everything from office space Ballantyne to meeting space Ballantyne. We know your business is unique, and your office space shouldn’t be any different. Let us match the perfect space or service to fit your business needs.

How do you maintain a positive work-life balance? Let’s hear your comments.  You can also see us on Twitter and Facebook!

4 Hacks to Run Your Business More Easily

A recent article, Top Tips for a Stress-Free Business by Joseph Doohan says that having stressful situations from managing finances to ensuring employee happiness is inevitable if you run your own business.  That said, here are some tips to help you run your business more easily. Outsource or Use Automation….
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A recent article, Top Tips for a Stress-Free Business by Joseph Doohan says that having stressful situations from managing finances to ensuring employee happiness is inevitable if you run your own business. 

That said, here are some tips to help you run your business more easily.

  1. Outsource or Use Automation tools.

As a small business owner, you have many tasks on your plate that may stress you out.  Fortunately, you can hire a virtual receptionist to answer call “live” in behalf of your company’s name, voicemail and call transfer , outsource or use automation tools for bookkeeping, billing, marketing, CRM, social media management, PPC advertising, etc.  These methods help you focus more on the core of your business with less stress.

  1. Create a happy workforce.

Having disengaged employees is stressful. Giving them rewards and recognition for a job well done, providing flexibility and autonomy to perform their tasks, listening to their feedback, having a well designed office space are some of the awesome ways to create a happy, stress free workforce—resulting in productivity increase.

  1. Keep Your Taxes organized.

Tax matters are stressful, so you should hire a trusted accountant to handle these aspects for you, so you can focus on the tasks you love doing.

  1. Manage Your Debt to Income Ratio

Financial management is stressful too. So, in case your business encounters difficulties and you need financial assistance (you have debts that are due but you don’t have enough sales to settle them).  Instead of putting your business at risk, you could opt for debt consolidation. You can book a meeting room and discuss with your accountant about this solution to spare your business from ultimately failing.

Conclusion

These are ways to help alleviate your stress in running your own business.  If you are having stress in finding the best workspace solutions for your business in Denver, YourOffice Denver has come alongside hundreds of business looking for everything from staffed flexible offices Denver to agile office space Denver. We know your business is unique, and your office space shouldn’t be any different. Let us match the perfect space or service to fit your business needs.

How do you prevent or handle stressful situations in your business?  Let’s see your comments.  You can also visit us on Twitter.